Platform
Integrations for serious AI software delivery
Connect the apps you build to the CRM, billing, data and ticketing systems you already run — with integration code you can read, test and own.
Ciao integrations connect the applications you build to existing systems through webhooks, APIs and external data sources. Unlike closed app builders that keep your data inside their walls, Ciao generates real React, TypeScript and Supabase code you own — so integrations are real code too: inspectable, testable in the full-stack console, and governed like every other change that touches production data.
Published 2026-07-03 · Last updated 2026-07-03
An app that cannot reach your systems is shelfware
The first question any operations leader asks about a new internal tool is not what it looks like — it is whether it talks to the systems the business already runs on. The CRM, the billing platform, the warehouse database, the ticketing queue. An application that cannot read from or write to those systems creates a second copy of the truth, and second copies rot.
This is where a lot of AI-built software quietly fails. The demo is impressive, the integration is "coming later", and later never survives contact with authentication, rate limits and malformed payloads. Ciao treats integrations as real engineering: generated as code you own, tested against the running app, and governed like any change that touches production data.
How integrations work on Ciao
1. Describe the connection
"When an order is created in the app, notify our fulfillment system" or "pull customer records from our existing database on a schedule." Plain language in, working connection out.
2. Ciao writes the integration code
Webhook handlers, API clients and data-source connections are generated as real TypeScript and Supabase code — inspectable, editable and exportable to your own repo at any time.
3. Test against the live preview
Fire test events and watch requests, responses and errors in the full-stack console's network and log views, without leaving the Builder.
4. QA and Security gate the change
QA replays the flows that depend on the integration. Security runs static scanning, dependency checks and access-control probes, and confirms vulnerabilities against the live app.
5. Guardrails governs the merge
Integrations touch customer data, so Guardrails maps the change to its business area, applies your plain-English policies and records human review before it merges.
6. Monitor in production
Doctor probes the live app and diagnoses root cause when an upstream system starts failing; SysOps handles deployment triage and drift detection.
Why it matters
Integration is where low-code and no-code platforms historically die: the happy path works, and everything else — retries, pagination, schema drift, expired credentials — becomes a support ticket to a vendor. When the integration is real code in your application, every one of those problems is fixable by describing it, and every fix is a reviewed, audited change.
It also changes what an AI-built app can be. Instead of another disconnected tool, the app becomes the layer that finally joins systems that never talked: orders flowing to fulfillment, tickets enriched with customer history, dashboards fed by the databases you already trust.
Who uses integrations
- Operations teams — Internal tools that read from and write to the ERP, CRM and billing systems already in place.
- Agencies — Client portals wired into the client's existing stack — bookings, invoices, campaign data — instead of a standalone island.
- Enterprise IT — Workflow apps that sit across systems of record without waiting a quarter for a middleware project.
- Software companies — Supplier and partner portals that exchange data with production systems through webhooks and APIs.
Security and governance notes
Integrations carry credentials and customer data, so they get the platform's full attention:
- ✓ Integration changes pass Guardrails policy review with recorded human review before merge.
- ✓ Security runs static scanning, dependency checks and access-control probes on integration code.
- ✓ The append-only audit trail records the prompts, merges and deploys behind every connection.
- ✓ Role-based access control limits who can change integrations that touch production data.
- ✓ Enterprise deployments can run in your own AWS, Azure or GCP account, private VPC or on-prem, keeping integration traffic inside your network.
Integration patterns Ciao builds
Four patterns cover most of what teams ask for. All of them are generated as code in your application, which means all of them can be read, tested and fixed like code.
| Pattern | Typical use | How it runs on Ciao |
|---|---|---|
| Inbound webhooks | Other systems push events into your app — payments, form fills, status changes | Generated handlers validate and store events in Supabase; failures visible in the console |
| Outbound webhooks | Your app notifies downstream systems when something happens | Real TypeScript you can read; delivery visible in the network view |
| API connections | Read or write records in CRMs, billing platforms and internal services | API clients generated as owned code; access-control probes run before publish |
| External data sources | Report on or sync with databases the business already trusts | Connections defined in code, reviewed by Guardrails, recorded in the audit trail |
Frequently asked questions
Can Ciao connect to our internal or custom APIs?
Yes. Integration code is generated as ordinary TypeScript in your application, so any system that exposes a webhook or API can be connected. You describe the connection in plain language and review the generated code like any other change.
How do we keep integration credentials safe?
You control the credentials your integrations use, and role-based access control limits who can change integration code. Security runs access-control probes before publish, and enterprise deployments can run in your own cloud account, private VPC or on-prem so traffic never leaves your network.
What happens when an upstream system fails?
The full-stack console shows the failing requests, responses and errors so you can see exactly what broke. Doctor, the read-only AI SRE, probes the live app, diagnoses root cause and drafts the fix.
Do we own the integration code?
Yes — 100% code ownership applies. Integrations are standard React, TypeScript and Supabase code, exportable to your own repo at any time, so you are never locked into a proprietary connector format.
Is there a cost per integration or connector?
No connector fees — integrations are generated code, not a marketplace. Individual builders start self-serve with credits; serious production programs start at USD 10,000 per year, which suits teams wiring apps into several systems of record.